Retainer

Ongoing creative support

Our retainer services give you ongoing access to our team—designers, developers, and strategist who already understand your brand inside out. Whether you need quick-turn creative, new campaign assets, or a fresh set of eyes on strategy, we’re here when you need us.

From day-to-day design to long-term thinking, we act as an extension of your team, keeping things sharp, on-brand, and moving forward—without the friction of starting from scratch every time.

Custom Plans
We shape retainers around your needs—whether that’s a few hours a month or full team availability. You get consistent, reliable support without waste.
Collaborative Workflow
We work like part of your team. Our streamlined processes make it easy to brief us in, track progress, and stay aligned—no back-and-forth needed.
Multi-Disciplinary Delivery
Brand, web, UX, content—we can cover whatever you need, with one team who understands your business from every angle.
Reporting & Insights
We provide regular updates on how time is being used and what impact we’re delivering, so you always know where things stand.

Trusted by brands for long-term partnerships

Our approach

Design that doesn’t stop after launch

Momentum matters. With a retainer, you get an experienced team who’s ready to move fast, think ahead, and keep your brand evolving. No delays. No distractions. Just ongoing, proactive support to help your business grow.

A flexible extension of your team

We’re not a plug-and-play service. We build long-term relationships based on trust, responsiveness, and consistency. Whether you need a sounding board or a last-minute campaign turnaround, we’re here—ready when you are.

Brands we've helped grow
“Confederation are Newground’s trusted brand guardians. They’ve done an incredible job developing our brand, website and various needs. The team are a pleasure to partner with.”
Joel GratesCo-Founder & Director, Newground

FAQs

What kind of work can a retainer cover?

Our retainers are flexible. Whether it’s design tweaks, new page layouts, campaign assets, or content updates, we shape the retainer around what you actually need—month to month.

Is there a minimum commitment?

Yes, we usually ask for a three-month minimum to ensure we can deliver consistent, meaningful impact. But we’re always happy to talk about what works best for you.

How do you prioritise tasks?

You’ll have a dedicated point of contact and a shared backlog. We agree on priorities together, so the most important tasks get done first—no surprises.

How do we communicate?

We keep things simple and responsive. Whether it’s Slack, email, or Zoom, we’ll fit into your way of working.

Can we increase or reduce hours as we go?

Of course. We know needs shift over time, so we can scale things up or down to match your pace. We can also roll over any unused hours to the next month within your retainer period, so nothing goes to waste.

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